Be in the FieldFIELD 001
Legal

Terms of Service

Effective July 29, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Ossur Labs LLC, doing business as Be in the Field (“Be in the Field,” “we,” “us,” or “our”). They govern your access to and use of the Be in the Field iOS application, beinthefield.com, and related services (collectively, the “Services”).

Please read these Terms carefully. By downloading, accessing, or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Services.

1. What Be in the Field provides

Be in the Field is a personal wellness and reflection product. It helps you create personalized “Fields” and spoken practices, including scripts that you may review, edit, record in your own voice, and play back.

The Services may use artificial intelligence to help generate personalized scripts from information you provide. You remain responsible for reviewing any generated script and deciding whether it is appropriate for you before using, approving, recording, or relying on it.

2. Wellness scope and important limitations

Be in the Field is intended for general wellness, reflection, and personal development. It is not a medical device or a provider of medical, mental-health, psychological, psychiatric, diagnostic, or emergency services.

The Services do not provide medical advice, diagnosis, treatment, therapy, crisis intervention, or a substitute for care from a qualified professional. No relationship between you and a physician, therapist, psychologist, or other healthcare professional is created by your use of the Services.

Do not disregard or delay professional advice because of content from the Services. If you believe you may have a medical or mental-health emergency, are in immediate danger, or may harm yourself or someone else, do not rely on the Services. Contact local emergency services or an appropriate crisis resource immediately.

Stop using a practice if it causes distress, discomfort, or feels unsafe, and seek appropriate professional support when needed.

3. Eligibility

You must be at least 13 and legally able to enter into these Terms. If the law where you live requires consent from a parent or legal guardian for you to use the Services, you may use the Services only with that consent.

You may not use the Services if applicable law prohibits you from doing so.

4. Accounts and account security

Some features require an account. You agree to:

  • provide accurate information;
  • use only an account you are authorized to use;
  • protect your device, credentials, and account access;
  • promptly notify us at hello@ossurlabs.com if you suspect unauthorized use; and
  • accept responsibility for activity under your account to the extent permitted by law.

We may offer account access through Sign in with Apple or other methods we make available. Your use of a third-party sign-in method is also subject to that provider’s terms.

You may not sell, transfer, share, or sublicense your account.

5. Your content

“User Content” means information or material you submit to, create with, or store through the Services, including personalization responses, reflections, preferences, script edits, and voice recordings.

You retain ownership of your User Content. You give us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, and otherwise use your User Content only as reasonably necessary to:

  • provide, maintain, secure, and improve the reliability of the Services;
  • generate and deliver the features you request;
  • synchronize and restore your content;
  • prevent abuse and troubleshoot technical problems; and
  • comply with law and enforce these Terms.

This license lasts only as long as needed for those purposes, subject to the deletion and retention practices described in our Privacy Policy.

You represent that you have all rights and permissions necessary to provide your User Content and allow us to process it as described in these Terms and our Privacy Policy. Do not upload or record another person’s voice or private information without their permission.

Be in the Field does not create voiceprints for identifying speakers and does not create voice clones from your recordings.

6. AI-generated and personalized content

Some scripts or other materials are generated with the assistance of third-party artificial-intelligence services. Generated content may be incomplete, inaccurate, unsuitable, or similar to content generated for others. It is not professional advice and should not be treated as a statement of fact.

You are responsible for reviewing generated content before use. You may edit or decline a generated script. You should not submit information that you do not have the right to share.

As between you and us, and to the extent permitted by applicable law, you may use the generated scripts delivered specifically for your personal use through the Services. We do not promise that generated content is unique, eligible for intellectual-property protection, or free from all third-party claims.

You may not use the Services or generated content to mislead others about its origin, impersonate another person, violate another person’s rights, or make automated decisions that have legal or similarly significant effects on another person.

7. Acceptable use

You may use the Services only for lawful, personal purposes and in accordance with these Terms. You may not:

  • violate any law, regulation, contract, intellectual-property right, privacy right, publicity right, or other right;
  • submit content you do not have permission to use;
  • threaten, harass, exploit, abuse, defame, or impersonate another person;
  • create, upload, or distribute unlawful, fraudulent, hateful, sexually exploitative, or otherwise seriously harmful material;
  • use the Services to facilitate self-harm, violence, illegal activity, or professional misconduct;
  • attempt to gain unauthorized access to the Services, another account, or related systems;
  • interfere with, overload, disrupt, probe, scan, or test the vulnerability of the Services except through an authorized security-testing program;
  • introduce malware or malicious code;
  • scrape, harvest, or extract data from the Services through automated means without our written permission;
  • reverse engineer, decompile, or circumvent technical protections except where applicable law expressly permits it;
  • use the Services to develop, train, or benchmark a competing model, product, or service without our written permission;
  • abuse generation, storage, payment, or support systems; or
  • help another person do any of the above.

We may investigate suspected violations and restrict or suspend access when reasonably necessary to protect users, the Services, or others.

8. Free access and membership

The Services may include free and paid features. At launch, the product is designed to let an eligible user create a first complete Field without a paid membership. A paid membership provides access to create additional personalized Fields, subject to the features and limits presented in the app at the time of purchase.

Features, limits, and availability may change as permitted by these Terms. Any material change to a paid offering will apply prospectively and in accordance with applicable law and Apple’s requirements.

Unless the app clearly states otherwise, canceling or allowing a membership to expire does not delete Fields, scripts, or recordings you previously created. Access to particular stored content may still depend on having a compatible version of the app, an active account, and available Services.

9. Auto-renewable subscriptions and Apple billing

Memberships purchased in the iOS app are auto-renewable subscriptions sold and billed by Apple through your Apple Account.

Before confirming a purchase, Apple displays the subscription period and localized price. Payment is charged to your Apple Account when you confirm the purchase. Your subscription automatically renews for another period unless you cancel it at least 24 hours before the end of the current subscription period. Apple may charge your account for renewal within 24 hours before the end of the current period.

You can view, change, or cancel your subscription in your Apple Account subscription settings. Deleting the app, deleting a Be in the Field account, or stopping use of the Services does not cancel an Apple subscription. You must cancel through Apple.

Prices and taxes may vary by location and may change. Apple will handle price-change notices and any required consent under its rules and applicable law.

If we offer a free trial, introductory price, promotional offer, or other discount, the specific duration, eligibility, and price shown by Apple at purchase control. Unless you cancel before the offer ends, the subscription converts to the then-disclosed paid subscription.

10. Cancellations, refunds, billing problems, and restoration

You may cancel an iOS subscription at any time through Apple. Cancellation generally takes effect at the end of the current paid period, and you ordinarily retain subscription access until then, subject to Apple’s rules.

Apple processes charges and refund requests for purchases made through the App Store. Refund eligibility is determined by Apple under its policies and applicable law. You can request a refund at reportaproblem.apple.com.

If a payment fails, is disputed, refunded, or revoked, or if Apple cannot verify an entitlement, paid access may be limited, suspended, or end. Apple may provide a billing-retry or grace period in some circumstances.

We will provide the subscription benefits presented at purchase throughout an eligible paid period and any Apple billing grace period we enable, subject to these Terms and except where suspension is permitted for misuse, security, or legal reasons.

The app may offer a “Restore Purchases” function. Restoration is subject to Apple verification and does not transfer a subscription between Be in the Field accounts if doing so would conflict with account security or an existing account binding. Contact hello@ossurlabs.com if a verified purchase is not reflected correctly.

Nothing in these Terms limits cancellation, refund, withdrawal, or other consumer rights that cannot lawfully be limited.

11. Account deletion is separate from subscription cancellation

You may request deletion of your Be in the Field account through the in-app deletion control or by contacting hello@ossurlabs.com.

Account deletion removes or schedules removal of first-party account content and revokes first-party sessions as described in our Privacy Policy. Certain limited transaction, security, fraud-prevention, legal-compliance, and deletion-audit records may be retained where permitted or required by law.

Deleting your Be in the Field account does not cancel a subscription billed by Apple. Cancel the subscription separately in your Apple Account settings before deleting your account if you do not want it to renew.

Account deletion may be irreversible. Once deletion is completed, we may be unable to restore your Fields, scripts, recordings, or account history.

12. Our intellectual property

The Services—including the software, interface, design, branding, logos, documentation, curated content, and underlying technology—are owned by us or our licensors and are protected by intellectual-property and other laws.

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the app on Apple-branded devices that you own or control, as permitted by the App Store Usage Rules, and to access the Services for personal, non-commercial use.

Except for the limited license above, we and our licensors reserve all rights in the Services. No rights are granted by implication.

If you voluntarily provide feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, provided we do not identify you publicly without permission.

13. Third-party services and Apple

The Services rely on third parties, which may include Apple for identity, distribution, and payments; hosting and storage providers; and artificial-intelligence service providers. Their services may be governed by separate terms and privacy policies.

Your license to the iOS app is also subject to Apple’s Standard End User License Agreement, unless we present a valid custom end-user license agreement through Apple. Apple is not a party to these Terms and is not responsible for the Services or their content. As between Apple and us, we—not Apple—are responsible for providing maintenance and support for the app, addressing valid product claims, and responding to third-party intellectual-property claims, in each case as required by the Apple Developer Program License Agreement and applicable law.

Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your license to the iOS app. Upon your acceptance of these Terms, Apple has the right to enforce those app-license provisions against you.

If these Terms conflict with applicable Apple Media Services Terms or App Store Usage Rules, the applicable Apple terms control for your use of the App Store and Apple’s services.

14. Service availability and changes

We work to keep the Services available, but we do not guarantee uninterrupted, error-free, secure, or permanent access. Features may be unavailable because of maintenance, technical failures, third-party outages, safety or security issues, legal requirements, or circumstances beyond our reasonable control.

We may update, add, change, suspend, or discontinue features. Where required by law, we will provide notice of material changes that adversely affect a paid service. We are not responsible for loss caused by failing to maintain a compatible device, operating system, account, connectivity, or backup.

15. Suspension and termination

You may stop using the Services at any time. You may delete your account as described above, but must separately cancel any Apple subscription.

We may suspend or terminate your access if:

  • you materially or repeatedly violate these Terms;
  • your use creates a security, legal, or safety risk;
  • we are required to do so by law or a platform provider; or
  • we discontinue the Services.

Where reasonable and legally permitted, we will provide notice and an opportunity to address the issue. We may act without advance notice where urgent action is reasonably necessary.

Sections that by their nature should survive termination—including ownership, payment obligations, disclaimers, limitations of liability, and general provisions—will survive.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE AND OUR LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND THAT THE SERVICES WILL PRODUCE ANY PARTICULAR WELLNESS OR PERSONAL OUTCOME.

WE DO NOT WARRANT THAT AI-GENERATED OR OTHER CONTENT WILL BE ACCURATE, COMPLETE, UNIQUE, APPROPRIATE, OR FREE OF ERRORS. YOU ARE RESPONSIBLE FOR REVIEWING CONTENT AND FOR YOUR DECISIONS AND ACTIONS.

Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OSSUR LABS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100.

These limitations do not apply to liability that cannot be excluded or limited under applicable law. Consumer-protection rights remain unaffected.

18. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms and revise the “Last updated” date. If a change is material, we will provide additional notice as required by law, such as an in-app notice or email.

Changes apply prospectively from their effective date. If you do not agree to revised Terms, you must stop using the Services and, if applicable, cancel your subscription. Continued use after revised Terms take effect constitutes acceptance where permitted by law.

19. General terms

These Terms, together with any additional terms presented for a specific feature or offer, form the entire agreement between you and us regarding the Services.

If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, financing, reorganization, or sale of assets, or by operation of law.

We are not liable for delay or failure caused by events beyond our reasonable control.

Headings are for convenience only. “Including” means “including without limitation.”

20. Contact

Questions about these Terms or the Services may be sent to:

Ossur Labs LLC

Email: hello@ossurlabs.com

Support: https://beinthefield.com/support